Check out our frequently asked questions below:
Booking
How do I book a room?
Click on any of the BOOK NOW buttons and it will take you to the booking page where you will see room availability and nightly rates.
How do I add a pet?
After you click one of the BOOK NOW buttons and add a room to your cart, you will be asked to add the pet fee.
Can I book a room over the phone?
Yes! You can book over the phone by calling us at (518) 241-3181. You can also book online anytime using the BOOK NOW buttons, where you will see room availability and nightly rates.
Do you accept cash?
No, we do not accept cash.
What is the fastest way to contact you?
The best way to get in touch with us is by texting or calling us at (518) 241-3181
Do you offer corporate rates?
Not at this time. We may offer corporate rates for the motel in the off-season, which begins in October. Please check back at that time.
I’ve never stayed with you before. What can I expect?
The Dax Motel and Cabins has recently come under new management and we are actively working on improving the operations and amenities. We would like to be very upfront with our guests and make it clear that we are not a high-end resort that is capable of meeting your expectation if that is what you are looking for. Our cabins are currently very rustic and only offer very basic amenities and are reminiscent of a summer camp you may have stayed at as a child. The motel offers more room and is what you would typically expect of a motel in the area. Our plan is to update the rooms and cabins and provide a better experience, so please be patient and check out our progress over the next couple of years.
Room Info
Do the cabins have bathrooms?
Yes, the cabins each have their own bathroom, which includes a stand-up shower, toilet, and small sink. Do not flush anything other than toilet paper as it will clog the pipes and your credit card will be billed a $500.00 plumbing fee if you are found to have caused the issue.
Check-In and Out
When are check-in and check-out?
Check-in is anytime after 4 pm. If you will be checking in after 8 pm, we ask that you please call to let us know when to expect you. You will receive a welcome email with information about which cabin or room you will be in. Please check your spam folder if you don’t see the email. Your room will be unlocked so you can check in whenever you like after 4pm. No need to check-in at the office. Check-out is at 10:30 am.
During Your Stay
What if I damage something?
If you damage something in the room or on the property you will be charged based on those damages. Damages may include plumbing issues caused by flushing items other than toilet paper (wipes, feminine hygiene products, washcloths, etc.). The plumbing in the cabins uses a lift station with a pump. Flushing anything other than toilet paper will cause the pump to malfunction and will result in a $500 charge for the repairs. If it is found that you have been smoking (cigarettes or any other substances) in the room you will be charged a damages fee. You will also be charged for any damages caused by your pet(s).
Do you offer housekeeping services during our stay?
Due to COVID, we do not offer regular housekeeping services such as cleaning your room while you are out during the day. Please let us know if you need more items such as towels, toilet paper, or soap and we will gladly provide you with those. If you have a large amount of trash, we ask that you bring it to the dumpsters located near the pool. The one on the left is for recycling and the one on the right is for trash.
Can we have a fire and do you provide firewood?
Yes, you may have a fire in the designated fire pits. Please do not start a fire anywhere other than the designated areas. We do not provide or sell firewood, but the store next door usually has bundles for sale.
Wedding & Events
Can we book the entire place for a wedding?
While we cannot host the wedding itself, we can accept large group bookings. For these types of bookings, please call the office at (518) 241-3181 and we will help you arrange multiple rooms for your group.
What about booking multiple rooms for a wedding/bachelor/bachelorette party?
Yes, we are happy to accommodate large groups. For these types of bookings, please call the office at (518) 241-3181 and we will help you arrange multiple rooms for your group.
Things to know before your stay:
Check-in: Anytime after 4:00 PM. Your room will be unlocked and the key will be in your room. Check your email for your room number. You may need to check your spam folder.
You will not need to come to the front office to check-in.
Check-out: 10:30 AM. Just leave your key in your room and the door unlocked.
Wifi Networks:
The Dax Motel and Cabins
The Dax Motel
The Dax Motel_2GEXT
Password: clover555 (all lowercase)
Absolutely No Smoking Inside; however, designated outdoor smoking areas are available.
The Dax Motel and Cabins is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please email us at least 3 (three) days* prior to your arrival date to cancel your reservation less a $35 processing fee per room.
In the unlikely event that you must cancel with less than three (3) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made.